Success Games Privacy Policy

1. About this Privacy Policy

This Success Games Privacy Policy (“Games Privacy Policy”) explains how Success (“we”, “us,” or “our”) may process personal information of individuals (“you” or “User(s)”) who use game services, and all its related services (collectively as “Services”) provided by us. This Games Privacy Policy applies to the personal information of Users that we process. In addition to this Games Privacy Policy, https://www.success-corp.co.jp/policy/# shall be applied when using Services, but the former shall prevail over the latter to the extent that these policies contradict. When you consent to this Games Privacy Policy, you consent to the processing of your personal information by us, and we will process personal information of you based on that consent of you.

2. Personal Information We Collect

We may collect and process the following personal information about you. This includes information that you give us directly, information about your use of Services, and information received from third parties.

  1. ・Information provided by you when you register for or use Services, such as name, address, date of birth, gender, telephone number, email address, occupation, age, a hobby or preference, and username;
  2. ・Access history data such as IP address and cookies data during your access to our website;

    3. ・Shopping data, contents of inquiries, customer account information, orders and contract information, particulars of goods delivered, billing information, bank account information, history of transactions and contacting, information such as ranking data, save data and usage history that may be generated in Services, as well as the information about transactions and communication between you and us on our website; and

  3. ・Identification and location information of a terminal device and an ID that is assigned by us and/or a game platform provider.

3. Purpose of Use of Personal Information

The purposes of our use of personal information we collect are as follows:

  1. ・For purposes of use for which we have received your consent;
  2. ・To undertake statistical surveys and data analysis for understanding Users’ usage trends in Services to improve our Services and develop new contents;
  3. ・To provide online matching between players of games and to enable you to save your progress, save and share your ranking, enable game play replays and select servers to play on.
  4. ・To carry out operations such as identity verification, application, cancellation, etc. required for providing our Services and other operations relating to revision, addition or abolition of the Services.
  5. ・At your request or when you purchase one or more of our products, in order to send you information or printed materials related to the same description of services by post (including provisions of samples or premiums etc.), facsimile, e-mail or any other means of communication:
  6. ・To advertise or promote our or our affiliates’ products or the same description of services, to carry out various events or to offer benefits related to Services, and to provide you with information regarding these services by telephone, sending printed materials (including provisions of samples etc.), facsimile, e-mail or any other communication means.
  7. ・To prevent misconduct;
  8. ・To provide support to resolve malfunctions; and/or
  9. ・To obtain consent in order to use your personal information for a purpose other than that which has been described above;

4. Legal Basis of the Use of Personal Information

The above personal information is processed by us on the following legal basis:

  1. ・To perform our contractual obligations to Users;
  2. ・To meet our legitimate interests, such as smooth operation of Services, improvement of Services and development of new Services; and
  3. ・To comply with our legal obligations.

Additionally, we may use your personal information for a usage purpose for which your specific consent has been obtained in advance. You may withdraw such specific consent at any time. However, that withdrawal of consent will not affect any processing that was carried out before such withdrawal.

5. Sharing of Personal Information with Third Parties

We may share personal information with a third party in the following cases in which:

  1. ・We have obtained your prior consent;
  2. ・Processing of personal information is consigned, within a scope necessary to achieve the purpose of use, to an outsource company of us that has entered into an agreement with us concerning protection of personal information;
  3. ・We exchange personal information with financial institutions for the settlement of payment for products ordered or services provided within the scope necessary to complete the settlement;
  4. ・The information is processed as statistical data, such that it cannot be used to identify an individual;
  5. ・In our good faith judgment, it is appropriate that our affiliates or distributors answer your inquiry; and
  6. ・Any judicial or administrative agency formally requires access to personal information or otherwise as required under laws and ordinances.

6. International Transfers

The personal information that we hold about you may be transferred to countries whose data protection laws are not as comprehensive as those from where you are based. When we transfer personal information overseas, we will take appropriate protective measures such as contractual commitments in accordance with applicable legal requirements to ensure that your data is adequately protected.

7. Your Rights

You have the following rights in relation to your personal information we hold about you:

  1. ・The right to access to your personal information.
  2. ・The right to request the rectification of your inaccurate personal information.
  3. ・The right to request the erasure of your personal information.
  4. ・The right to request the restriction on the processing of your personal information.
  5. ・The right to receive your personal information in a structured, commonly used and machine-readable format
  6. ・The right to object to the processing of your personal information.

You can exercise your rights by contacting us using the information about us indicated below in Section 8.

You can also lodge an objection to the appropriate supervisory data protection authority of your region regarding processing of your personal information.

8. Contact for Inquiries

We will quickly and appropriately respond to complaints and other inquiries from you regarding the handling of personal information. An inquiry counter is listed on the prescribed home page (https://www.success-corp.co.jp/inquiry/other-inquiries/ )

9. Retention Period

We will retain the personal information that we collect about you as long as it is necessary for the purposes set out in this Games Privacy Policy, unless a longer period is demanded by applicable laws.

10. Your choice

The provision of your personal information is not a statutory or contractual requirement. However, if an individual user does not provide personal information, the user may not be able to use all or part of our Services.

11. Cookies

Subject to your consent, we may use cookies or other automatic information collection programs, where necessary, to collect certain information about you and the device you are using.
Such information may include:

  1. ・IP Address;
  2. ・Device and advertiser identifiers (such as IDFA, AAID);
  3. ・Operating system and internet connection related information;
  4. ・Usage information (such as game user ID, game data, game play related information and crash log data);
  5. ・Geo-location information;
  6. ・Referring URL;
  7. ・URLs viewed and time stamp of time viewed; or
  8. ・Server log information other than the above.

You can control whether or not to accept cookies based on browser settings or by using other tools. However, if you deactivate cookies, some of our website features may not function as a result.

12. Changes to this Privacy Policy

We reserve the right to change, amend or modify this Games Privacy Policy at any time. When we make any material changes to this Games Privacy Policy, we will notify you on our Services, or by other reasonable means. Continuing to access or use Services after those changes become effective constitutes your acceptance of the changes and consent to the modified version of this Games Privacy Policy.

Enacted: ** October 2024